1 Information Collection

We prioritize your privacy and aim to be transparent about the information we collect and how it is used:​

  • Personal Information: When you purchase from us, we collect information like your name, address, email address, etc.
  • Automatic Data: Your Internet Protocol (IP) address is received automatically to enable us to identify your browser and operating system.
  • Email Marketing: With your permission, we may use your email for sending newsletters on the store, new products, and services.

2 - Consent

Understanding how we handle your consent is crucial:

  • How We Obtain Consent: In offering personal information when making transactions or orders, you are understood to have agreed to our use and collection of your information.
  • Withdrawal of Consent: Managing Your Consent If you want to withdraw your consent to allow us to communicate with you or gather any information from you, please email info@newrootshairclinic.com.

3 – Disclosures of Information

Your privacy is important to us, but we may disclose your personal information under certain circumstances:

  • Legal Obligations: We may also share your information where the law necessitates it.
  • Terms of Service Violations: Disclosures may also be made if you breach other terms stated in our Terms of Service.

4 – PAYMENT PROCESSING

We ensure secure payment processing through partnered services:

  • Payment Provider: For payment, we have integrated Razorpay, meaning that none of your card details are stored with us.
  • Data Encryption: Every transaction is secured to meet the PCI-DSS requirement of processing payment card industry data security.
  • No Information Retention: About the transaction information you provided, your information is only processed to the minimum required for the transaction to be effected.

5 - Third-Party Services

Third-party services are used to operate the site.

  • Service Provider Practices: Part-time service providers may not necessarily keep and refine the information as is needed by the third-party service providers.
  • Separate Policies: It will be important to read the privacy policies of these providers, which, in particular, concern payment gateways.
  • Jurisdiction: You need to realize that the legal requirements may vary depending on the providers’ jurisdictions.

6 - Security Measures

We take your security seriously:

  • Best Practices: To ensure your details are secure, we meet with the best industry practices concerning data loss, misuse, and unauthorized access.

7 - Cookies

Cookies enhance your browsing experience:

  • Session Cookies: We may use cookies to track your preferences during your visit to our website, but do not transfer this information to third-party websites or advertisers.

8 - Age of Consent

Use of our website implies:

  • Age Verification: Your use of the Site will confirm that you are over the age required by the law in your country or have permission from a legal guardian if you are below that age.

9 - Policy Changes

We maintain the right to update our privacy policy:

  • Review Regularly: Any future modifications and additions to the policy will be made immediately after their posting online.
  • Notification: When something big happens, you will be notified of these changes to inform you of our practices concerning your data.

Questions & Contact Information

For questions regarding your personal information:

  • Access and Amendments: To request a copy of the information we hold about you, to update or amend it, to delete your information, or to have any concerns or complaints regarding your personal information, please email us at info@newrootshairclinic.com.
  • As we continue to expand our services and user base, it is wise to establish a privacy policy that assures our valued customers that they can trust us whenever they deal with us.

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